Molly Brown Temps, Inc
Washington state-based Molly Brown Temps has been offering successful personnel solutions since 1984. A locally owned staffing service, Molly Brown provides temporary, temp-hire and direct placements in a wide range of areas including clerical, accounting, marketing, retail and more. The company operates two offices, with locations in Bellevue and Seattle.
Situation:
Past conversions had left Molly Brown a software skeptic. According to Payroll and Accounting Manager Carie Parkin, a previous conversion experience turned out to bring on even more problems for the company than before the original conversion. Knowing what hadn’t work in the past, Parkin set out to find a new solution for Molly Brown.
Solution:
As any software user knows, it’s important to see the practical functions for yourself. She visited a client site and saw eEmpACT in use prior to purchasing it. “That was also a key item in helping us decide on the program,” said Parkin. “To see it in another form besides a demo makes a world of difference. A demo can only do so much; to see a real company using it on a daily basis proved to me that not only did it work but that the current customer was also a huge fan of the program.”
Approach:
Software conversions are not created equal, as staffing providers have unique needs. According to Parkin, they chose to do a data transfer from their previous software to eEmpACT. “I warned my office that doing a transfer would be a disaster because the last transfer from our previous provider was a nightmare,” said Parkin. “We had numerous corrupt files that carried over, so I figured it would be an issue moving into eEmpACT.”
eEmpACT did a conversion that only delivered employees with earnings in 2005. Molly Brown chose not to deliver history, clients, orders and employees with no earnings in 2005. “I couldn't be happier,” said Parkin.
Results:
Having recently gone live with the software the end of June, Molly Brown is still busy learning many of the functions and capabilities. As a new customer, the data conversion process is still fresh in their minds. The experience that Molly Brown went through may guide others in similar situations on future conversions. “My message here is to really think through the process of doing a conversion if you had a bad previous incident like we did before switching to eEmpACT,” said Parkin. “It sounds like a lot of work retyping everything into a new system, but believe me, it’s 100 percent worth it. The database will now be clean and free of garbage."